InsightGO for Therapists
The next generation of therapist experience is here! Login to insight.clinicient.com to start using InsightGO v2.
- Compatible with desktop and mobile devices.
- Fully integrated with INSIGHT EMR and INSIGHT Billing.
- Includes secure staff-to-staff instant messaging and guided in-app learning.
Simply click the Help icon in the lower right hand corner of you screen to get started. InsightGO contains walkthroughs and training videos that you can access directly in the application.
Frequently Asked Questions
As our web-based experience for therapist documentation continues to grow and evolve, this article will be updated to reflect frequently asked questions from the therapist community surrounding use and functionality of InsightGOTM.
Accessibility and Browsers
Can I access and use InsightGO on a tablet?
Yes, the InsightGO website is accessible via tablets and mobile devices.
Is there a best browser to use?
Initially, the system has been designed and tested to work with a Chrome browser on a variety of devices. Other browsers may work, but are not fully tested and may result in items not functioning as intended.
Can I save my password through my browser? Is that HIPAA compliant?
Though Google offers BAAs for paid users of its Google Apps platform (Gmail, Calendar, Drive, etc.) Google Chrome, along with other web browsers, is not specifically HIPAA compliant. HIPAA compliance remains up to the user based on configuration. If saved passwords are a concern for your clinic, it is only a few steps to configure Google Chrome to ensure passwords are not saved for a specific website. InsightGO is also protected by multi-factor authentication, and users must verify their identity by entering a PIN number sent to their email when logging in for the first time on a new device.
Will INSIGHT EMR still work?
Our INSIGHT EMR windows-based platform will continue to work and will need to be used for some tasks. Our current intent is to enable therapists to use InsightGO for 90% or more of their typical daily tasks. We will be continue to add more functionality in coming weeks and months.
Can I use InsightGO and INSIGHT EMR simultaneously?
Although the system is completely backwards compatible, you will need to save your work on the system in which you are working before switching to the other. You should avoid having the same chart open in both platforms at the same time.
Does InsightGO work seamlessly with INSIGHT Billing?
Yes, like INSIGHT EMR before it, InsightGO is designed to work seamlessly with all in-place billing processes utilized through INSIGHT Billing.
General Documentation Capabilities
Will it take less time to document an initial evaluation with InsightGO?
While the time required to complete an initial evaluation with INSIGHT EMR depends on a user's workflow, features such as logging in, loading a template, and signing off, along with our improved workflow experience, are all designed to work faster with InsightGO.
Can I still access flowsheets in preparation for the following day's patients, and can I use these to track completion of exercises / sets during visits?
Yes, the Visit History icon in InsightGO provides instant access to the history of any procedure. In addition, InsightGO users can also reorder procedures within the visit document.
Can I print a document from InsightGO?
Yes, staff and patient schedules and Chart documentation can be printed from InsightGO.
Will therapists be able to send tasks with InsightGO?
Yes, all staff members will be able to view, edit, and create new tasks in InsightGO. Tasks in InsightGO are fully integrated with INSIGHT Classic.
Is Physiotec and/or Keet integration available with InsightGO?
Yes, both Physiotec and Keet integations are currently available with InsightGO.
Basic Charting Features
Can a therapist arrive a patient to begin and complete documentation?
Yes, therapists can arrive appointments in InsightGO.
Does the authorization warning still begin three visits prior to expiration or visit limit?
Alert statuses for authorizations, Plan of Care, etc. will mirror their settings in INSIGHT EMR, and will be displayed through the shield icon in the Info Ribbon.
Will therapist-created customized templates be accessible in InsightGO?
All the clinical content (topics, templates, and print layouts) that have been customized in INSIGHT EMR will be included within your instance of InsightGO. Clinical Content Management settings must still be utilized in INSIGHT EMR at this time, but this functionality will transition to InsightGO in the future.
How can I identify required fields when filling out the template?
Required items are highlighted in yellow within InsightGO
Interested in Learning More? Come to the Friday Learning Forum.
Join us each Friday at 10 AM Pacific Time for a Q&A session and information on new and upcoming features in InsightGO. Click here to register.
