Recommended System Specifications

Recommended system specifications for INSIGHT applications.

Hardware (Laptop or Desktop Computer)


  • Intel Core I3, I5 or I7 with at least 2.5Ghz base clock speed
  • AMD Ryzen with at least 2.5Ghz base clock speed


  • Feature a monitor at least 20” wide (to cut down on eye strain). 24” or higher is ideal.
  • Capable of supporting a minimum resolution of 1920 x 1080 DPI


  • 8GB


Network Interface

  • Wireless N 300Mbps (or better)
  • Wired Ethernet at 1Gpbs

Hard Drive

  • Solid state Disk with at least 128 GB of available free space


  • A default printer must be configured on every end user workstation


  • Microsoft Windows 10 Professional Operating System
  • Adobe Reader DC (most current version)
  • Google Chrome Browser (most current version)
  • Microsoft SQL Native client 10.5 (or better)
  • Microsoft .Net 4.0 (or better)

Internet Speed

INSIGHT EMR, INSIGHT Billing, and InsightGO are data-intensive applications. For optimal performance, we recommend an average Internet connection speed of:

  • Ideal Download Speed: at least 25 Mbps (megabits per second)
  • Ideal Upload Speed: at least 2 Mbps upload for the average-sized clinic (5-10 users, not including a guest wi-fi network)

For larger clinics, please consult your Internet Service Provider or IT professional for a recommendation. The faster, the better—especially if your clinic uses any of our partner integrations.

The bare minimum Internet connection speeds are 10 Mbps download and 1 Mbps upload. To verify your Internet speed, check out this free speed test.


  • Firewall Exception Rule (applicable for both standalone appliances and end-user workstations) – Inbound/outbound allow https://* on port number 11433.
  • Antivirus Exception Rule for Insight’s application executable installation directory (default is C:\Program Files (x86)\Clinicient).
  • Wireless N 300Mbps (or better) wireless access points with adequate signal coverage.
  • Wired LAN Ethernet switches and routers with 1Gbps interfaces.


  • We recommend following a 3-year lifecycle/refresh schedule for all technical equipment.
  • We advise alignment with a Value-Added Reseller (VAR) to facilitate management and procurement of the technical equipment and refresh logistics. Clinicient can assist with aligning a resource.
  • We advise leveraging an IT specialist (either in-house or contracting with a 3rd party) to perform annual network assessments for testing speed and security policies. Clinicient can assist with aligning a resource.
  • We advise implementing a file sharing tool that each end-user can access such as Google Drive, Microsoft One Drive or Dropbox.
Revision History
October 26th, 2022: Screen size recommendation and internet speed section added, recommended hard drive space updated.
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