Mark Appointments as Arrived or Failed
This article describes how to change appointment status by double clicking the appointment to edit it, or by using a right click shortcut. The status of appointments is indicated by color coding. Typical appointment status settings include:
- Scheduled
- Arrived
- Cancelled with Notice
- Cancelled without Notice
- No Show
These appointments can be assigned unique colors.
If patients have a payment obligation, such as a copay, you will be prompted to collect the payment when the appointment is marked Arrived.
- Right click the appointment and then select Status from the resulting list.
- Select the desired appointment status.
After changing the appointment status, the appointment will change color.
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Double-click the Appointment. Double clicking the Appointment to change appointment status is convenient if you have other things about the appointment you need to change at the same time.
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Change the status from the drop down list.
