Process Insurance Take Backs

Insurance take backs are entered as negative payment amounts in the EOB.

To enter a take back:

Select New Payment from the Payments tab
Enter the payer information and payment date
Enter EOB Only as the payment method.
The following message will appear "If this is a takeback, enter the amount as a negative number."
Enter the EOB Tracking Number
Enter the take back as a negative number
Enter a Note and Batch Name as appropriate
Process the take back in the same manner as a payment