Voided Charge List
The Voided Charges list allows you to view all voided charges from one screen, then edit or reprocess the charges as needed.
To access the list:
- Log in to Insight Billing.
- From the Billing menu, select Voided Charges.
- Select the Charges Voided on drop down menu to set a date range. The start and end dates automatically change based on the date range you select.
- Optional: You can also manually select a Voided Date Start and Voided Date End. Note: when you do this the Charges Voided on drop down menu automatically changes to Custom.
- Select Display Voided Charges.
The tables below provide detailed information columns and buttons available in the Voided Charges list.
| Column Name | Description |
|---|---|
| Select | Check box that allows you to select and deselect the specific charge. |
| Patient | Patient's full name. |
| Clinic | Clinic where the service was performed. |
| Service Date | Displays the date of service and time associated with the charge. |
| CPT | CPT code used for the charge. |
| Units | Number of units charged. |
| Voided By | Name of staff member who voided the charge. |
| Voided On | Date the charge was voided. |
| Reprocessed? | Check box that indicates whether or not the charge has been reprocessed. |
| Reprocessed Units | Number of units that charged when the claim was reprocessed. A blank indicates the charge has not been reprocessed. |
| Visit Status | Status of the visit (Arrived, No Show, Signed). |
| Visit Has Charges | Check box that indicates whether or not the visit resulted in charges. |
| Claim # | Claim number. |
| Claim Status | Indicates the status of the claim. Each status has a corresponding category on the Claims tab. If there is no claim status, the charge was voided prior to a claim being created. |
| Button Name | Description |
|---|---|
| Closes the Voided Charges list. | |
| Close | Selects all charges displayed. If charges were already processed or are not associated with a visit, they are not selected. |
| Select All | Reprocesses the charges selected. |
| Reprocess Selected | Opens the Claim Editor for you to view the selected claim. You can only use this button if a claim has been generated. If you select a charge that has not been claimed, a warning message displays. |
| View Claim | Opens the Case Information tab on the Client Editor. |
| View Reprocessed Claim | Opens the Claim Editor for you to view the selected claim. You can only use this button if a claim has been reprocessed. If you select a charge that has not been claimed, a warning message displays. |
| Excel | Opens the Save As window and allows you to save the voided charges list in Excel format. |
