Voided Charge List
The Voided Charges list allows you to view all voided charges from one screen, then edit or reprocess the charges as needed.
To access the list:
- Log in to Insight Billing.
- From the Billing menu, select Voided Charges.
- Select the Charges Voided on drop down menu to set a date range. The start and end dates automatically change based on the date range you select.
- Optional: You can also manually select a Voided Date Start and Voided Date End. Note: when you do this the Charges Voided on drop down menu automatically changes to Custom.
- Select Display Voided Charges.
The tables below provide detailed information columns and buttons available in the Voided Charges list.
|Select||Check box that allows you to select and deselect the specific charge.|
|Patient||Patient's full name.|
|Clinic||Clinic where the service was performed.|
|Service Date||Displays the date of service and time associated with the charge.|
|CPT||CPT code used for the charge.|
|Units||Number of units charged.|
|Voided By||Name of staff member who voided the charge.|
|Voided On||Date the charge was voided.|
|Reprocessed?||Check box that indicates whether or not the charge has been reprocessed.|
|Reprocessed Units||Number of units that charged when the claim was reprocessed. A blank indicates the charge has not been reprocessed.|
|Visit Status||Status of the visit (Arrived, No Show, Signed).|
|Visit Has Charges||Check box that indicates whether or not the visit resulted in charges.|
|Claim #||Claim number.|
|Claim Status||Indicates the status of the claim. Each status has a corresponding category on the Claims tab. If there is no claim status, the charge was voided prior to a claim being created.|
|Closes the Voided Charges list.|
|Close||Selects all charges displayed. If charges were already processed or are not associated with a visit, they are not selected.|
|Select All||Reprocesses the charges selected.|
|Reprocess Selected||Opens the Claim Editor for you to view the selected claim. You can only use this button if a claim has been generated. If you select a charge that has not been claimed, a warning message displays.|
|View Claim||Opens the Case Information tab on the Client Editor.|
|View Reprocessed Claim||Opens the Claim Editor for you to view the selected claim. You can only use this button if a claim has been reprocessed. If you select a charge that has not been claimed, a warning message displays.|
|Excel||Opens the Save As window and allows you to save the voided charges list in Excel format.|